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Hanchu HESS-Gateway-M1 (whole-home backup)

Backup gateway · Made in CN

Check it in a full system design
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Technical specifications

No specifications recorded yet — this is a visible gap, not a claim of none.

Specification provenance: Unverified imported catalogue data — per-field datasheet citations are being added as documents are processed.

Dimensions & weight

Width × Height × Depth
400 × 500 × 160 mm
Weight
12 kg

Source: estimated from comparable equipment — not a measurement.

Manufacturer information

Public source documents and brand-level warranty facts recorded in the catalogue.

Manufacturer documents

Brand warranty information

Unverified
Inverter
12 years
Battery
12 years

12yr on inverter and LV battery per Hanchu and most UK distributors. One distributor listing (Electricals Online, HC-9.4-LV-BAT-HEAT) states 10yr and a -20 to 60C discharge range; verify against the supply contract before quoting.

    Claims email:
    support@hanchuess.com

    Brand-level imported catalogue information; check the linked terms for this exact model and market.

    Works with

    Inverters whose manufacturer-published ecosystem lists this product:

    Frequently asked

    What are the dimensions of the Hanchu HESS-Gateway-M1 (whole-home backup)?
    The Hanchu HESS-Gateway-M1 (whole-home backup) measures 400 mm wide × 500 mm high × 160 mm deep. This figure is estimated from comparable equipment — not a measurement.
    How much does the Hanchu HESS-Gateway-M1 (whole-home backup) weigh?
    The Hanchu HESS-Gateway-M1 (whole-home backup) weighs 12 kg (estimated from comparable equipment — not a measurement).
    Where is the Hanchu HESS-Gateway-M1 (whole-home backup) made?
    Our catalogue records the country of origin for the Hanchu HESS-Gateway-M1 (whole-home backup) as CN (ISO 3166-1 alpha-2).
    Which inverters is the Hanchu HESS-Gateway-M1 (whole-home backup) compatible with?
    5 inverters in our catalogue list the Hanchu HESS-Gateway-M1 (whole-home backup) in their manufacturer-published ecosystem: HESS-HY-S-3.0K, HESS-HY-S-3.68K, HESS-HY-S-4.0K, HESS-HY-S-5.0K, HESS-HY-S-6.0K.
    Where can I download the Hanchu HESS-Gateway-M1 (whole-home backup) datasheet?
    The Hanchu HESS-Gateway-M1 (whole-home backup) datasheet is linked from the Manufacturer information section of this page. It is the public source recorded in our catalogue; check the document's revision and date before relying on it.

    Alternatives

    Other backup gateways of comparable size. We rank by the closest stored figure, not by preference — no product here is recommended over another.

    Last updated 2026-09-20. Design aid only — verify against the manufacturer's documentation.